Refund policy

Last Updated: 29 November 2025

We want you to be completely satisfied with your purchase. If your item arrives damaged or defective, we are here to help.

Eligible Returns

We only accept returns or exchanges in the following cases:

• The product arrives damaged

• The product is defective

• The product received is different from what was ordered

To be eligible, please notify us within 48 hours of receiving your order.

Items must be unused, in their original packaging, and accompanied by proof of purchase.

Non-Returnable Items

• Items damaged due to misuse

• Items without original packaging

• Items reported after 48 hours of delivery

Process

1. Contact us with your order number and photos of the damaged item.

2. Our team will verify the issue.

3. We will offer either a replacement or a refund.

Refund Method

Refunds are issued to the original payment method once the return is approved.